Rix Insurance Limited provides advice to our clients about their life insurance, health insurance and fire and general insurance.

We only provide financial advice about products from certain providers:

  • For life insurance, we work with five companies – Asteron, AIA, Fidelity Life, CIGNA and Partners Life.
  • For health insurance, we work with four companies – Accuro, AIA, NIB and Partners Life.
  • For fire and general insurance, we work with one company – AON.

We do not provide advice on

  • General tax advice.
  • Estate planning and asset protection.
  • KiwiSaver and Investments
  • Home loans

We can, however, refer you to an adviser who specialises in these areas.

Any financial advice provided on our behalf will take account only of the information you have given us about your particular needs, financial situation or goals.


Fees or Expenses

For an ACC Optimisation Plan, Rix Insurance Limited may charge a fee of $150 per hour. If the recommended Personal Insurance is taken out as part of our ACC Optimisation Plan then Rix Insurance Limited will waive this fee, as Rix Insurance Limited will be receiving commission as outlined in the Conflicts of Interest and Incentives section below. This fee will be payable by the client on the 20th of the month after the invoice is issued.

Your first meeting with Rix Insurance Limited is free. After this first meeting, should you engage further or apply for insurance and then not accept the cover offered, or fail to complete the application process, through no fault of the insurance companies or Rix Insurance Limited, Rix Insurance Limited may charge a service fee. Likewise Rix Insurance Limited may charge a fee for the financial advice provided to a client where a client cancels a life or health insurance policy within two years of inception. Whether a fee will be charged and the manner in which it will be charged will be advised when the advice is provided to the client. This fee will be payable by the client by the 20th of the month after the policy is cancelled.


Conflicts of Interest and Incentives

For life insurance, health insurance and fire and general insurance, Rix Insurance Limited and the financial adviser receive commissions from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay a commission to Rix Insurance and your financial adviser. The amount of the commission is based on the amount of the premium.

In addition, Rix Insurance Limited and the financial adviser can from time to time receive rewards from the insurance companies on whose policies we give advice for the overall business we provide to them. They may give us tickets to sports events, hampers, dinners or other incentives.

To ensure that our financial advisers prioritise the client’s interests above their own, we follow an advice process that ensures our recommendations are made on the basis of the client’s goals and circumstances. Our financial advisers undergo annual training about how to manage conflicts of interest. We undertake a compliance audit, and a review of our compliance programme annually by a reputable compliance adviser.

2021 Rix Insurance Advisers Limited. All rights reserved.